Purchase a qualifying product from a participating HP Authorised reseller during the dates of the promotion.

You can view the qualifying products and purchase periods on the Qualifying Products page.

You can view the qualifying trade in products and rewards on the Qualifying Trade In products page.


Visit the Trade up Now page on this website

You will need to provide the below details:

  • Date of purchase
  • Place of purchase
  • Invoice/Receipt Number
  • Serial number of your new purchase
  • Personal details
  • Bank details

Read our Terms & Conditions for more detail

Trade Up

On approval to Trade Up:

  • Full instructions for trading in your items will be supplied via email on provisional approval of your claim.
  • You are required to include the barcodes provided with your trade-in devices. If they are not included, we may not be able to identify your trade-in devices and unable to validate your claim.
  • Trade-in device(s) must be received within 30 days from approval of your claim. When your trade-in device has been received and tested you will be notified via email.


Your claim will be paid within 45 days of validation to your nominated bank account.

Check the progress of your claim at any time by using the Claim Tracker on this website.

Click here for full Terms and Conditions.


Visit the Promotional Support Page for Frequently Asked Questions & Contact details

Check the progress of your claim at any time by using the Claim Tracker on this website

Read our full Terms and Conditions

Claim Tracker

Track the progress of your claim by entering your claim ID